FAQs
-
As all Aester & Pearl jewellery are made-to-order items, order processing times are typically between 2 and 7 business days (excluding weekends and public holidays) depending on the number of orders recieved. Order processing time is the amount of time between the moment when your order is received and when it is dispatched.
According to Australia Post, standard deliveries will take from at least 2 business days to reach you, whilst express deliveries will generally take 1 business day in metro areas. Please seek further information from Australia Post’s Delivery Speeds and Coverage page.
-
Aester & Pearl jewellery is crafted using only the highest quality products. Aester & Pearl jewellery pieces are made with either or a combination of genuine 14K gold filled and 18K gold plated findings. Signature Aester & Pearl beads are composed of cured polymer clay, a highly-durable material. We also use a range of genuine natural freshwater pearls and crystals. Note that genuine freshwater pearls and crystals come in all sorts of organic shapes and sizes and will often have natural blemishes. The beauty of Aester & Pearl jewellery is that each piece is truly one of a kind. No two Aester & Pearl beads, natural pearls nor crystals are perfectly identical.
-
As your Aester & Pearl jewellery items are composed of precious materials, it is strongly encouraged that you to give them some extra tender love and care.
For tips on how to care for your Aester & Pearl goodies, visit the Jewellery Care page.
-
Currently, Aester & Pearl only sells and ships products within Australia and New Zealand
At a later date in the future, Aester & Pearl hopes to make products available to other countries. Stay tuned!